BMW of Watertown

699 Straits Tpke Directions Watertown, CT 06795

  • Sales: (888) 369-4831
  • Service: (888) 374-7163
  • Parts: (888) 357-2539
Info

Customer Testimonials

Sales (Used)

tate.dusenbery
I recently went to check out a 435i, as soon as Charles showed me the car and took me for a ride I knew I didn't want to leave without the car. I had come to the dealership with previous knowledge about these cars and Charles knew everything I needed to know and more! Was very helpful and personable, I've already recommended him and the dealership as a whole to multiple friends. Will definitely be dealing with them again in the future, thanks bmw of Watertown!
read more

Service

Kirsten
Elizabeth LaFond has made yet another scheduled service amazing! I bought my BMW from the Ridgefield dealership and have never been treated so well as at Hoffman BMW. There are not many people who can say they enjoyed a service trip, but my morning was awesome. Thank you Liz for another great experience. I will definitely be purchasing my next BMW in Watertown.
read more

Service

GLAZER110
Elizabeth my service relations person is always amazing and very helpful I would highly recommend working with this dealership I only went in for tires and they clean the inside of my car
read more

Service

MARIAHISLOP
The service center in Watertown treated me with amazing care and respect during my latest trials with our 1996 Z3. Eric DuVerger, our service advisor, went over and beyond what I thought a dealer would do for a customer who had an old car. They kept the car for more than two weeks, analyzing how to help us get it through emissions. The emissions test had aborted 8 times this year. As my legal time was running out, my last hope was your service dept. By changing two sensors and doing additional drive cycles, it finally passed. We are not customers who are big money makers for the dealership and we were so happy to get first class service. Thank you so much. John Hislop
read more

Service

akhaimoff
Very helpful and professional stuff, clean facility, great service. Elizabeth and Walter are absolutely great people, very motivated to help the customer. I would definitely recommend this place.
read more

Sales (New)

gaylelass
Karl Turshani was a joy to work with. Karl's behavior through the entire process was always with making my experience as comfortable and stress free as possible. From the first time we spoke on the phone to finalizing my purchase he never put any pressure on me and made me feel that he always had my best interest in mind. I do hope you appreciate Karl as an outstanding employee and an excellent ambassador for the Hoffman Auto Group. Charles Tuscano made the finance process simple and was extremely efficient. All of the paper work was ready which made finalizing this unpleasant necessity a breeze. Thank you for a pleasant car buying experience.
read more

Service

TVESE
Service was great, they keep me up to date on my service & were very pleasant to work with. I will continue to have my car services there.
read more

Sales (New)

pbeaunegre
Honestly, this is the first time that my car buying experience has resembled that of booking a room or buying a flight ticket. It really was an amazing experience and I feel like the salesman was my friend. In all, it probably took me two and a half hours to from the moment I initialed the first contact to getting the car out of the parking lot. Everything is just streamlined and the salesman who attended me (Brad Epstine) was just phenomenal. Great service all around. Polite to no end. Reserved and extremely helpful. He helped me navigate the process like he was an old friend of mine.
read more

Service

JEFFNLANA
Eric was great. I wish BMW corporate would allow oil changes under warranty/maintenance plan more often. They allow changes every 12k miles or 24 months. For those who drive less than 12k/year, 2 years is a long time to go without an oil change. This is BMW corporate's rule and not the dealer. The dealer was good.
read more

Service

ASNEIMAN1
Relocated to area,after servicing bmw vehicles at another dealer for 30 years. Very accommodating/ fast check in. Extended themselves to make us feel welcome. Provided a loaner that was not only new but just recvd. i.e..2 odd miles on it. Couldn't have been more helpful. Plan on bringing our other 2010 bmw 5 for a full detail and service update next month.
read more

Contact

BMW of Watertown

699 Straits Tpke
Directions Watertown, CT 06795

  • Sales: (888) 369-4831
  • Service: (888) 374-7163
  • Parts: (888) 357-2539

Hours

  • Monday 8:30AM - 8:00PM
  • Tuesday 8:30AM - 8:00PM
  • Wednesday 8:30AM - 8:00PM
  • Thursday 8:30AM - 8:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 8:30AM - 6:00PM
  • Sunday Closed